● Shah, C., & White, R. W. (2021). Bridging Task Expressions and Search Queries. Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 14-19, 2021.
● Shah, C. (2020). A Hands-on Introduction to Data Science. Textbook under development for Cambridge University Press. To be published in April 2020.
Journal Articles● Shah, C., Anderson, T., Hagen, L., & Zhang, Y. An iSchool approach to data science: Human-centered, socially responsible, and context-driven. Journal of the Association for Information Science and Technology (JASIST).
● Mandal, S., Shah, C., Pena-Alves, S., Hecht, M. L., Glenn, S. D., Ray, A. E., & Greene, K. (2020). Understanding the spread of prevention and cessation messages on social media for substance use in youth. Aslib Journal of Information Management.
● Choi, D., Shah, C., & Singh, V. (2020). Investigating information seeking in physical and online environments with escape room and web search. Journal of Information Science. November 2020.
● Verma, S., Gao, R., & Shah, C. (2020). Facets of Fairness in Search and Recommendation. In International Workshop on Algorithmic Bias in Search and Recommendation (pp. 1-11). Springer, Cham.
● Gao, R. & Shah, C. (2020). Toward Creating a Fairer Ranking in Search Engine Results. To be published in Journal of Information Processing and Management (IP&M), 57 (1).
Conference Papers● Mehrotra, R., Shah, C., & Carterette, B. (2020). Investigating Listeners’ Responses to Divergent Recommendations. Proceedings of Fourteenth ACM Conference on Recommender Systems (RecSys '20). Association for Computing Machinery. September 22-26, 2020. New York, NY, USA, 692–696.
● Fu, Z., Xian, Y., Gao, R., Zhao, J., Huang, Q., Ge, Y., Shah, C., Zhang, Y. & de Melo, G. (2020). Fairness-Aware Explainable Recommendation over Knowledge Graphs. In Proceedings of the International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR).
● Liu, J., Sarkar, S., & Shah, C. (2020). Identifying and Predicting the States of Complex Search Tasks. Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 14-18. 2020. Vancouver, Canada.
● Ghosh, S., & Shah, C. (2020). Identifying Citation Sentiment and its Influence while Indexing Scientific Papers. In Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS). January 7-10, 2020. Grand Wailea, Maui, HI.
● Le, L., Choi, E., & Shah, C. (2019). Assessing the Quality of Answers Autonomously in Community Question-Answering. To be published in International Journal on Digital Libraries (IJDL).
● Liu, J., Wang, Y., Mandal, S., & Shah, C. (2019). Exploring the Immediate and Short-term Effects of Peer Advice and Cognitive Authority on Web Search Behavior. Journal of Information Processing and Management (IP&M), 56(3), 1010-1025.
● Rath, M. & Shah, C. (In Press). Learning in Crowdsourced Environments: Where Are We Going and How Do We Get There? International Journal on Innovations in Online Education. Article IJIOE-29899.
● Gonzalez-Ibanez, R., Esparza-Villaman, A., Vargas-Godoy, J. C., & Shah, C. (In Press). A Comparison of Unimodal and Multimodal Models for Implicit Detection of Relevance in Interactive IR. To be published in Journal of the Association for Information Science and Technology (JASIST)
Conference Papers● Sarkar, S., Mitsui, M., Liu, J., & Shah, C. (2019). Implicit information need as explicit problems, help, and behavioral signals. Journal of Information Processing & Management (IP&M). DOI: https://doi.org/10.1016/j.ipm.2019.102069
● Mitsui, M., & Shah, C. (2019). Bridging Gaps: Predicting User and Task Characteristics from Partial User Information. In Proceedings of ACM SIGIR 2018 Conference. 10 pp. July 21-25, 2019. Paris, France.
● Hienert, D., Kern, D., Mitsui, M., Shah, C., & Belkin, N. (2019). Reading Protocol: Understanding what has been read in Interactive Information Retrieval Tasks. Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 10-14, 2019. Glasgow, Scotland, UK.
● Liu, J., Mitsui, M., Belkin, N., & Shah, C. (2019). Task, Information Seeking Intentions, and User Behavior: Toward A Multi-level Understanding of Web Search. Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 10-14, 2019. Glasgow, Scotland, UK.
● Liu, J., & Shah, C. (2019). Investigating the Impacts of Expectation Disconfirmation on Web Search. Short Paper in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 10-14, 2019. Glasgow, Scotland, UK.
● Ghosh, S., & Shah, C. (2019). Toward Automatic Fake News Classification. In Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS). January 8-11, 2019. Maui, HI.
Conference Papers● Liu, J., & Shah, C. (2019). Proactive identification of query failure. Proceedings of the Association for Information Science and Technology, 56(1), 176-185. [Best Paper Award]
● Soltani, D., Mitsui, M., & Shah, C. (2019). Coagmento: Rapid Prototyping of Web Search Experiments. Demo in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 10-14, 2019. Glasgow, Scotland, UK.
● Mitsui, M., Liu, J., & Shah, C. (2018). Coagmento: Past, Present, and Future of an Individual and Collaborative Information Seeking Platform. Demo in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Le, L. T. and Shah, C. (2018), Retrieving people: Identifying potential answerers in Community Question‐Answering. Journal of the Association for Information Science and Technology, 69: 1246-1258. doi: 10.1002/asi.24042
● Matthew Mitsui, Jiqun Liu, and Chirag Shah. 2018. How Much is Too Much?: Whole Session vs. First Query Behaviors in Task Type Prediction. In The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval (SIGIR '18). ACM, New York, NY, USA, 1141-1144. DOI: https://doi.org/10.1145/3209978.3210105
● Shah, C. (2018). Information Fostering - Being Proactive with Information Seeking. In Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Ghosh, S., Rath, M., & Shah, C. (2018). Searching as Learning: Exploring Search Behavior and Learning Outcomes in Learning-related Tasks. In Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Wang, Y., Sarkar, S., & Shah, C. (2018). Juggling with Information Sources, Task Type, and Information Quality: An Investigation. In Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Heinert, D., Mitsui, M., Mayr, P., Shah, C., & Belkin, N. (2018). The Role of the Task Topic in Web Search of Different Task Types. In Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Rath, M., Ghosh, S., & Shah, C. (2018). Exploring Online and Offline Search Behavior based on the Varying Task Complexity. Short Paper in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Mitsui, M., Liu, J., & Shah, C. (2018). The Paradox of Personalization: Does Task Prediction Require Individualized Models? Short Paper in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
Demos● Mitsui, M., Liu, J., & Shah, C. (2018). Coagmento: Past, Present, and Future of an Individual Collaborative Information Seeking Platform. Short Paper in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR). March 11-15, 2018. New Brunswick, NJ.
● Shah, C. (2017). Social information seeking: Leveraging the wisdom of the crowd. The Information Retrieval (IR) series, Berlin, Germany: Springer. ISBN 978-319-56755-6. (187 pages).
Journal Articles● Wang, Y., & Shah, C. (2017). Investigating failures in information seeking episodes. Aslib Journal of Information Management, 69(4), 441-459.
● Knight, S., Rienties, B., Littleton, K., Tempelaar, D., Mitsui, M., & Shah, C. (In Press). The orchestration of a collaborative information seeking learning task. To be published in Information Retrieval Journal.
● Shah, C., Capra, R., & Hansen, P. (2017). Research agenda for social and collaborative information seeking. Journal of Library and Information Science Research (LISR), 39(2), 140-146.
● Hendahewa, C., & Shah, C. (2017). Evaluating user search trails in exploratory search tasks. Journal of Information Processing and Management (IP&M), 53(4), 905-922. Available from http://www.sciencedirect.com/science/article/pii/S0306457316304915
● Choi, E., & Shah, C. (2017) Evaluating user search trails in exploratory search tasks. Journal of Information Science (JIS), 43(3), 424-435.
● Knight, S., Tempelaar, S., Rienties, B., Littleton, K., Mitsui, M., & Shah, C. (In Press). The relationship of (perceived) epistemic cognition to interaction with resources on the internet. To be published in Journal of Computers in Human Behavior, 73, 507-518.
● Choi, E., & Shah, C. (2017). Asking for more than an answer: What do askers expect in online Q&A services? Journal of Information Science (JIS), 43(3), 424-435. Available from http://journals.sagepub.com/doi/abs/10.1177/0165551516645530?journalCode=jisb
● Shah, C., Hendahewa, C., & Gonzalez-Ibanez, R. (2017). Two's not always company: Collaborative information seeking across task types. To be published in Aslib Journal of Information Management, 69(1), pp. 22-35.
● Radford, M., Connaway, L., Mikitish, S., Alpert, M., Shah, C., & Cooke, N. (2017). Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA. To be published in Journal of the Association for I nformation Science and Technology (JASIST). 68(2), pp. 438-449. Available from http://onlinelibrary.wiley.com/wol1/doi/10.1002/asi.23668/full.
● Radford, M., Mikitish, S., Alpert, M., Shah, C., Connaway, L., & Cooke, N. (2017). Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA. Journal of the Association for Information Science and Technology, 68(2), 438-449.
Conference Papers● Wang, Y., Sarkar, S., & Shah, C. (In press). Juggling with information sources, task type, and information quality. To be presented in the 2018 SIGIR Conference on Human Information Interaction and Retrieval (CHIIR). New Brunswick, USA.
● Sarkar, S., Wang, Y., & Shah, C. (2017). Investigating relations of information seeking outcomes to the selection and use of information sources. In Proceedings of the Association for Information Science and Technology, 54(1), 347-356.
● Wang, Y., Liu, J., Mandal, S., & Shah, C. (2017). Search successes and failures in query segments and search tasks: A field study. In Proceedings of the Association for Information Science and Technology, 54(1), 436-445.
● Rath, M., Shah, C. & Floegel, D. (2017). Identifying the Reasons Contributing to Question Deletion in Educational Q&A. To be published in Proceedings of Association for Information Science and Technology.
● Rath, M., Shah, C., Gazan, R., Zakharchuk, O., Oh, S., Subramaniam, M.(2017). Learnsourcing: Is it Working or Failing, and Where to Go From Here?. To be published in Proceedings of Association for Information Science and Technology.
● Mitsui, M., Liu, J., Belkin, N., & Shah, C. (2017). Predicting information seeking intentions from search behaviors. In Proceedings of ACM SIGIR 2016 Conference, 4 pp. Tokyo, Japan. August 7-11, 2017.
● Zhang, C., Yu, L., Wang, Y., Shah, C., & Zhang, X. (2017). Collaborative user network embedding for social recommender systems. In Proceedings of SIAM International Conference on Data Mining (SDM). Houston, Texas. April 27-29, 2017.
● Wang, Y., Sarkar, S., & Shah, C. (2017). Investigating information seekers’ selection of interpersonal and impersonal sources. In Proceedings of the 2017 Conference on Human Information Interaction and Retrieval. Oslo, Norway. March 7-11, 2017.
● Rath, M., Le, L., & Shah, C. (2017). Discerning the quality of questions in educational Q&A using textual features. In Proceedings of the 2017 Conference on Human Information Interaction and Retrieval. Oslo, Norway. March 7-11, 2017
● Mitsui, M. and Shah, C. (2017). Query generation as result aggregation for knowledge representation. In Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS). January 4-7, 2017. Waikoloa, HI.
● Le, L., Shah, C., & Choi, E. (2017). Bad users or bad content? Breaking the vicious cycle by finding struggling students in community question-answering. In Proceedings of the 2017 Conference on Human Information Interaction and Retrieval, 10 pp. Oslo, Norway. March 7-11, 2017.
● Liu, C., Liu, J., & Wei, Y. (2017). Scroll up or down?: Using Wheel Activity as an indicator of browsing strategy across different contextual factors. In Proceedings of the 2017 Conference on Human Information Interaction and Retrieval, 4 pp. Oslo, Norway. March 7-11, 2017.
● Shah, C., Hendahewa, H., & Gonzalez-Ibanez, R. (2016). Rain or shine? Forecasting search process performance in exploratory search tasks. Journal of the Association for Information Science & Technology (JASIST), 67(7), pp 1607-1623.
● Choi, E., & Shah, C. (2016). User motivations for asking questions in online Q&A services.Journal of the Association for Information Science and Technology (JASIST), 67(5), 1182-1197.
● Shah, C., & Leeder, C. (2016). Exploring Collaborative Work Among Graduate Students Through the C5 Model of Collaboration: A Diary Study. Journal of Information Science (JIS), 42(5), pp. 609-629.
● Choi, E., & Shah, C. (In Press). Asking for More than an Answer: What do Askers Expect in Online Q&A Services? To be published in Journal of Information Science (JIS). 13 pp.
● Leeder, C., & Shah, C. (2016). Practicing Critical Evaluation of Online Sources Improves Student Search Behavior. The Journal of Academic Librarianship. 21 pp.
● Leeder, C., & Shah, C. (2016). Strategies, obstacles, and attitudes: student collaboration in information seeking and synthesis projects. Information Research, 21(3), paper 723. 19 pp.
● Soulier, L., Tamine, L., & Shah, C. MineRank: Leveraging users’ latent roles for unsupervised collaborative information retrieval. Information Processing and Management, 52(6), 1122-1141.
● Leeder, C & Shah, C. (2016). Library research as collaborative information seeking. Library and Information Science Research, 38(3), 202-211.
● Leeder, C., & Shah, C. (2016). Collaborative information seeking in student group projects. Aslib Journal of Information Management, 68(5), 526-544.
● Leeder, C., & Shah, C. (2016). Measuring the Effect of Virtual Librarian Intervention on Student Online Search. The Journal of Academic Librarianship, 42(1), 2–7. doi:10.1016/j.acalib.2015.09.001
● Leeder, C & Shah, C. (2016). Library research as collaborative information seeking. Library and Information Science Research, 38(3), 202-211.
Conference Papers● Gonzalez-Ibanez, R.. & Shah, C. (2016). Using affective signals as implicit indicators of information relevance and information processing strategies. In Proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. Copenhagen, Denmark. October 14-18, 2016. Available from https://www.asist.org/files/meetings/am16/proceedings/submissions/papers/24paper.pdf
● Mitsui, M., & Shah, C. (2016). Multi-word generative query recommendation using topic modeling. In Proceedings of RecSys 2016 Conference. Boston, MA. September 15-19, 2016.
● Choi, D., Shah, C., & Singh, V. (2016). Probing the interconnections between geo-exploration and information exploration behavior. In Proceedings of UbiComp 2016 Conference. Heidelberg, Germany. September 12-16, 2016.
● Le, L., Shah, C. & Choi, E. (2016). Evaluating the Quality of Educational Answers in Community Question-Answering. Proceedings of ACM/IEEE Joint Conference on Digital Library (JCDL) , 10pp. Newark, NJ. June 19-23, 2016.
● Le, L., & Shah, C. (2016). Retrieving rising stars in focused community question-answering. Proceedings of Asian Conference on Intelligent Information and Database Systems (ACIIDS), published by Springer Lecture Notes in Computer Science (LNCS)/Lecture Notes in Artificial Intelligence (LNAI), 11pp. Da Nang, Vietnam. March 14-16, 2016.
● Rha, E., Mitsui, M., Belkin, N., and Shah, C. (2016). Exploring the relationships between search intentions and query reformulations. In the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
● Mitsui, M., Shah, C., and Belkin, N. (2016). Extracting information seeking intentions for Web search sessions. In Proceedings of the 39th International ACM SIGIR conference on Research and Development in Information Retrieval (SIGIR '16). ACM, New York, NY, USA, 841-844.
Conference Posters and Demos● Mitsui, M., & Shah, C. (2016). Coagmento 2.0: A system for capturing individual and group information seeking behavior. Demo in Proceedings of ACM/IEE Joint Conference on Digital Libraries (JCDL). Newark, NJ. June 19-23, 2016.
● Hansen, P., Shah, C., & Klas, C.-P. (Eds.) (2015). Collaborative information seeking: Best practices, new domains, new thoughts. The Computer-Supported Cooperative Work (CSCW) series, Berlin, Germany: Springer. ISBN 978-3-319-18988-8. (226 pages)
Book Chapters● Shah, C. (2015). Collaborative information seeking: From 'what?' and 'why?' to 'how?' and 'so what?' In P. Hansen, C. Shah, & C.-P. Klas (Eds.), Collaborative information seeking: Best practices, new domains, new thoughts. CSCW series. Springer: Berlin, Germany.
Journal Articles● Shah, C., Hendahewa, C., & González-Ibáñez, R. (2015). Two’s company, but three's no crowd. Aslib Journal of Information Management, 67(6), 636–662. doi:10.1108/AJIM-05-2015-0082
● Choi, E., & Shah, C. (2015). User motivations for asking questions in online Q&A services. Journal of the Association for Information Science and Technology (JASIST). doi:10.1002/asi.23490
● Shah, C., & Leeder, C. (2015). Exploring collaborative work among graduate students through the C5 model of collaboration: A diary study. Journal of Information Science, 0165551515603322–. doi:10.1177/0165551515603322
● González-Ibáñez, R., Shah, C., & White, R. (2015). Capturing collabportunities: A method to evaluate collaboration opportunities in information search using pseudo-collaboration. Journal of the Association for Information Science & Technology (JASIST), 66(9), 1897-1912.
● Hendahewa, C. and Shah, C. (2015). Implicit Search Feature Based Approach to Assist Users in Exploratory Search Tasks, Information Processing and Management 51 (2015), pp. 643-661, DOI:10.1016/j.ipm.2015.06.004
● Shah, C., Hendahewa, C., and Gonzalez-Ibanez, R. (2015). Rain or Shine? Forecasting Search Process Performance in Exploratory Search Tasks, Journal of the Association for Information Science and Technology, DOI: 10.1002/asi.23484
● Shah, C., Radford, M., & Connaway, L. (2015). Collaboration and Synergy in Hybrid Q&A: Participatory Design Method and Results. Journal of Library & Information Science Research (LISR), 37, 92-99.
● Cole, M., Hendahewa, C., Belkin, N., and Shah, C. (2015). User Activity Patterns During Information Search, ACM Transactions on Information Systems. 33, 1, Article 1 (March 2015), 39 pages, DOI=10.1145/2699656.
● Shah, C., Gonzalez-Ibanez, R., & Read, P. (2015). Investigating impacts of spatial configurations on collaborative writing. First Monday, Volume 20, Number 12 - 7 December 2015.
Conference Papers● Shah, C. (2015). Building a parsimonious model for identifying best answers using interaction history in community Q&A. To be published in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. St. Louis, MO. November 6-10, 2015.
● Choi, D., Matni, Z., & Shah, C. (2015). Switching sources: a study of people's exploratory search behavior on social media and the Web. To be published in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. St. Louis, MO. November 6-10, 2015.
● González-Ibáñez, R. & Shah, C. (2015, March 24-28). Affective signals as implicit indicators of information relevancy and information processing strategies. Proceedings of iConference 2015, Newport Beach, CA, 17 pp.
● Shah, C. & Sonne, J. (2015, March 24-28). Seeking information in online environments - Where, who, and why? Proceedings of iConference 2015, Newport Beach, CA, 10 pp.
Conference Posters and Demos● Choi, D., Matni, Z., & Shah, C. (2015). SOCRATES 2.0: Bridging the Gap Between Researchers and Social Media Data Through Natural Language Interactions. Demo in the Proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. November 7-11, 2015. St. Louis, MO.
● Shah, C. (2014). Politics 2.0 with Facebook. In A. Solo (Ed.), Handbook of research on political activism in the information age (pp. 179-189). Hershey, PA: IGI Global.
Journal Articles● Shah, C., Kitzie, V., & Choi, E. (2014). Modalities, Motivations, and Materials - Investigating Traditional and Social Online Q&A Services. Journal of Information Science (JIS).
● Shah, C. (2014). Evaluating Collaborative Information Seeking - Synthesis, Suggestions, and Structure. Journal of Information Science (JIS).
● Choi, E., Kitzie, V., & Shah, C. (2014). Investigating motivations and expectations of asking a question in social Q&A. First Monday.
● Shah, C. (2014). Collaborative information seeking. Journal of the Association for Information Science and Technology (JASIST), 65(2), 215-236.
Conference Papers● Matni, Z., & Shah, C. (2014). For the Love of Information: Motivations and Affective Dynamics of Surfing the Web for Pleasure. In Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting. Seattle, WA.
● Choi, D., & Shah, C. (2014). Perceived Value of Information sharing in online environments: User engagement and social reputation. In Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting, Seattle, WA.
● Gonzalez-Ibanez, R. and Shah, C. (2014). Performance effects of positive and negative affective states in a collaborative information seeking task. Proceedings of International Conference on Collaboration and Technology (CRIWG 2014). Published by Springer in Lecture Notes for Computer Science (LNCS) Series, Santiago, Chile.
● Soulier, L., Shah, C., & Tamine, L. (2014). User-Driven System-Mediated Collaborative Information Retrieval. Proceedings of ACM SIGIR 2014 Conference. Gold Coast, Australia: July 6-10, 2014.
● Cole, M., Hendahewa, C., Belkin, N., & Shah, C. (2014). Discrimination Between Tasks with User Activity Patterns During Information Search. Proceedings of ACM SIGIR 2014 Conference. Gold Coast, Australia: July 6-10, 2014.
● Shah, C., Kitzie, V., & Choi, E. (2014). Questioning the Question - Addressing the Answerability of Questions in Community Question-Answering. Proceedings of Hawaii International Conference on System Sciences (HICSS). January 6-9, 2014.
Conference Posters and Demos● Matni, Z., Choi, D., & Shah, C. (2014). A Demonstration of SOCRATES: Streamlining the Collection, Analysis and Exploration of Social Media Data. Poster and demo in the Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting. Seattle, WA
● Shah, C. (2013). Effects of Awareness on Coordination in Collaborative Information Seeking. Journal of American Society of Information Science & Technology (JASIST). 64(6), 1122-1143.
● Gonzalez-Ibanez, R., Haseki, M., and Shah, C. (2013). Let's Search Together, But Not Too Close! An Analysis of Communication and Performance in Collaborative Information Seeking. Information Processing & Management (IP&M).
Conference Papers● Hendahewa C., Shah C. (2013). Segmental Analysis and Evaluation of Exploratory Search Process. Proceedings of the International Conference on Machine Learning and Applications (ICMLA) 2013, Miami, FL, USA. Dec 4-7, 2013.
● Choi, E., Kitzie, V., & Shah, C. (2013). A Machine Learning-Based Approach to Predicting Success of Questions on Social Question-Answering. Paper to be presented in iConference 2013 Annual Meeting, Forth Worth, Texas.
● Choi, E., Scott, C. R., & Shah, C. (2013). Effects of User Identity Information On Key Answer Outcomes in Social Q&A. Paper to be presented in iConference 2013 Annual Meeting, Forth Worth, Texas.
● Shah, C. (2012). Coagmento - A case study in sesigning user-centric collaborative information seeking system. In E. Curras & N. L. Romero (Eds.), System science and collaborative information systems: Theories, practices and new research (pp. 242-257). IGI Global; Hershey, PA.
Journal Articles● Shah, C. (2012). Collaborative Information Seeking: The Art and Science of Making The Whole Greater Than The Sum of All. The Information Retrieval Series, Vol. 34. Springer: Berlin, Germany. ISBN 978-3-642-28812-8. 185pp.
● Shah, C., and González-Ibáñez, R. (2012). Spatial Context in Collaborative Information Seeking. Journal of Information Science (JIS), April 27, 2012.
● Read, P., Shah, C., S-O'Brien, L., & Woolcott, J. (2012). "Story of One's Life and a Tree of Friends" - Understanding Millennials' Information Behavior in Social Networks. Journal of Information Science (JIS).
● Shah, C., & Kitzie, V. (2012). Social Q&A and Virtual Reference - Comparing Apples and Oranges With the Help of Experts and Users. Journal of American Society of Information Science & Technology (JASIST), 63(10), 2020-2036.
● Shah, C., & González-Ibáñez, R. (2012). Spatial context in collaborative information seeking. Journal of Information Science (JIS). Vol. 38, 333-349. doi:10.1177/0165551512438356. Available from http://jis.sagepub.com/content/38/4/333.
Conference Papers● Gonzalez-Ibanez, R., Haseki, M., and Shah, C.(2012). Time and Space in Collaborative Information Seeking: The Clash of Effectiveness and Uniqueness. Paper in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
● Shah, C., Liu, J., González-Ibáñez, R.(2012). Exploration of Dynamic Query Suggestions and Dynamic Search Results For Their Effects on Search Behaviors. Paper in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
● Shah, C., Radford, M., Connaway, L., Choi, E., & Kitzie, V. (October, 2012). "How Much Change Do You Get from 40$?" - Analyzing and Addressing Failed Questions on Social Q&A. Paper in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
Conference Posters● Gonzalez-Ibanez, R., Shah, C., White, R. (2012). Pseudo-Collaboration as a Method to Perform Selective Algorithmic Mediation in Collaborative IR Systems. Poster In Proceedings of Association of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
● Gonzalez-Ibanez, R., and Shah, C.(2012). Investigating Positive and Negative Affects in Collaborative Information Seeking: A Pilot Study Report. Poster In Proceedings of Association of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
● Gonzalez-Ibanez, R., Haseki, M., and Shah, C.(2012). Understanding Effects of Time and Proximity on Collaboration: Implications for Technologies to Support Collaborative Information Seeking. Work in progress In Proceedings of ACM CHI 2012.
● Haseki, M., Shah, C., Gonzalez-Ibanez, R. (2012). Time as a Trigger of Interaction and Collaboration in Research Teams: A Diary Study. Poster in the proceedings of ACM CSCW 2012.
● Choi, E., Kitzie, V., & Shah, C. (October, 2012). Developing a Typology of Online Q&A Models and Recommending the Right Model for Each Question Type. Poster In Proceedings of Association of Information Science & Technology (ASIST) Annual Meeting. Baltimore, Maryland.
● Kitzie, V., Choi, E., & Shah, C. (October, 2012) To Ask or Not to Ask, That is The Question: Investigating Methods and Motivations for Online Q&A. Poster In Proceedings of Workshop on Human Computer Interaction and Retrieval (HCIR). Cambridge, MA.
● Shah, C. (2011). Measuring effectiveness and user satisfaction in Yahoo! Answers. First Monday; 16(2). 2011, February 7.
● Baym, G, and Shah, C. (2011). Circulating struggle - The on-line flow of environmental advocacy clips from The Daily Show and The Colbert Report. Information, Communication & Society, 14,(7), 1017-1038.
Conference Papers● Gonzalez-Ibanez, R., Shah, C., and Córdova-Rubio, N. (2011). Smile! Studying Expressivity of Happiness as a Synergic Factor in Collaborative Information Seeking. ASIST 2011.
● Shah, C., and Gonzalez-Ibanez, R. (2011). Evaluating the Synergic Effect of Collaboration in Information Seeking. Proceedings of the 34th ACM SIGIR Conference. Beijing, China: July 24-28, 2011.
● Baym, G., and Shah, C. (2011, May 26-30). The online flow of environmental advocacy clips from The Daily Show and The Colbert Report. In Proceedings of International Communication Association (ICA) Conference, Boston, MA. (Top Faculty Award)
Conference Posters and Demos● Gonzalez-Ibanez, R., & Shah, C. (2011). Coagmento - A system for supporting collaborative information seeking. Demo In Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, New Orleans, LA.
● Kitzie, V., & Shah, C. (2011). Faster, better, or both? Looking at both sides of online question-answering coin. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, New Orleans, LA.
● Shah, C. (2010). Collaborative information seeking: A literature review. In A. Woodsworth & W. D. Penniman (Eds.), Advances in Librarianship (Vol. 32), (pp. 3-33), Emerald Group Publishing Limited.
● Shah, C. (2010). Designs for systems to support collaborative information behavior. In J. Foster (Ed.), Collaborative Information Behavior (pp. 141-159). Hershey, PA: IGI Global
Journal Articles● Shah, C. (2010). Supporting research data collection from YouTube with TubeKit. Journal of Information Technology & Politics (JITP), 7(2-3), 226-240.
● Shah, C., Pickens, J., & Golovchinsky, G. (2010). Role-based results redistribution for collaborative information retrieval. Journal of Information Processing and Management (IP&M), 46(6), 773-781.
● Shah, C., & Marchionini, G. (2010). Awareness in collaborative information seeking. Journal of the Association for Information Science and Technology (JASIST), 61(10), 1970-1986.
Conference Papers● Shah, C., & Pomerantz, J. (2010, July 19-23). Evaluating and predicting answer quality in community QA. Proceedings of ACM SIGIR 2010 Conference. Geneva, Switzerland, 411-418
● Shah, C., and Gonzalez- Ibanez, R. (2010). Exploring Information Seeking Processes in Collaborative Search Tasks. In Proceedings of American Society of Information Science and Technology (ASIST). Pittsburgh, PA. October 22-27, 2010.
Conference Posters● Gonzalez-Ibanez, R. and Shah, C. (2010). Group's affective relevance: a proposal for studying affective relevance in collaborative information seeking. Poster In Proceedings of GROUP 2010. Sanibel Island, FL, USA. November 6-10, 2010.
● Gonzalez-Ibanez, R. and Shah, C.(2010). A Proposal for Measuring and Implementing Group's Affective Relevance in Collaborative Information Seeking. Poster at Workshop on Human-Computer Interaction and Information Retrieval (HCIR) 2010. New Brunswick, NJ. August 22, 2010.